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next wave.
Need a hand with Umbraxis? Start here, or get in touch with the studio.
Umbraxis is coming to iOS. Follow the studio for launch news.A little help.
A lot more play.
Purchases & energy
How do I restore a permanent purchase?
Open the in-game Shop and choose Restore Purchases. Use the same Apple Account that made the purchase and make sure you have an internet connection. Eligible permanent purchases can be restored; spent coins and energy cannot be restored using this button.
A purchase did not appear. What should I do?
Check that Apple completed the purchase, then close and reopen Umbraxis. For a permanent purchase, try Restore Purchases in the Shop. If it is still missing, email us with the item name, approximate purchase time and app version. Do not send passwords, verification codes or payment-card details.
Why does the Shop say unavailable?
Purchases need an internet connection and access to Apple's in-app purchase service. Check your connection and your device's purchase restrictions, then try again.
What are energy and Void Coins for?
Energy starts a run. Void Coins buy weapons, abilities and permanent upgrades. The game shows the energy cost before you start and the coin price before you buy an upgrade.
Are there subscriptions?
No. Umbraxis has optional in-app purchases, including coin and energy packs, a Starter Pack and a permanent 2X battle-speed unlock.
Gameplay & troubleshooting
How does the combat work?
Your hero stays at the centre of the arena. Equipped weapons aim and fire automatically while you choose upgrades and activate abilities. Monsters approach from every direction.
Where are my progress and upgrades saved?
Progress is stored on your device. Do not delete the app while investigating a save problem. Restoring purchases is different from restoring gameplay progress; contact us before reinstalling if you are worried about your save.
The game freezes or closes unexpectedly.
Close and reopen the game. If the problem repeats, tell us your iPhone model, iOS version, Umbraxis version and what happened just before the problem. A screenshot or short recording can help us reproduce it.
How do I report a bug or suggest something?
Email papiinteractive@gmail.com. Tell us what you expected, what actually happened and how to reproduce it. Feedback from players helps shape the next update.
When will Umbraxis be available?
The iOS version has been submitted to Apple for review. We will add the App Store download link to the game page when it becomes available. Follow our social accounts for launch news.
Still stuck?
Let's work it out.
Send your device model, iOS version, game version and a short description of the issue. Please keep personal and payment details out of screenshots.
papiinteractive@gmail.com
A small independent studio in Denmark.
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